Our Story
99myr was founded with a single purpose — to give Malaysian players the online betting experience they actually deserve. Fast, fair, and genuinely local.
Who We Are
99myr was born out of a frustration familiar to almost every Malaysian online betor. Too many platforms looked polished on the outside but fell apart when it mattered — withdrawal requests that dragged on for days, customer service that repeated scripted answers, and payment flows that simply weren't built for how Malaysians actually bank and transact.
A small team of gambling industry professionals and Malaysian tech entrepreneurs decided enough was enough. They set out to build something different: a platform where Touch'n Go eWallet deposits clear instantly, where DuitNow withdrawals land in under 15 minutes, and where a live support agent — a real one — is available at2am when you need them.
The name 99myr reflects exactly what we stand for. Malaysia — represented by MYR, our Ringgit — is not an afterthought on this platform. It is the entire point.
"We didn't build 99myr to compete with global giants. We built it to serve Malaysian players better than anyone else ever has. That's a narrower goal — and that's exactly why we're good at it."
— 99myr Founding Team
From Kuala Lumpur to Penang, Johor Bahru to Kota Kinabalu — every product decision is made with the Malaysian player in mind.
Fast isn't a feature on 99myr — it's the baseline. Deposits clear instantly. Most withdrawals process within 15 minutes.
Bonus terms that make sense. Clear withdrawal policies. Support agents who actually solve problems rather than deflect them.
Published RTPs, honest terms, and a responsible gambling programme that we actually enforce — not just mention in small print.
What Sets Us Apart
We don't just list features — we deliver on them. Here's what defines the99myr experience for players across Malaysia.
We support every major Malaysian payment method — Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and USDT TRC20. Deposits are processed instantly for e-wallets and DuitNow; bank transfers settle within 5 to 15 minutes. There are no hidden transaction fees on our end. We built the cashier around how Malaysians actually move money — not the other way around.
Liga Super Malaysia, EPL, La Liga, Champions League, UFC, badminton, and more — all covered with competitive odds and in-play betting on live markets. We know Malaysian football fans follow Johor Darul Ta'zim, Selangor FC, and Penang FC as closely as they follow Manchester United or Liverpool. Our sportsbook reflects that. Live football lines update in real time, with Asian Handicap and over/under markets on every major fixture.
Our live casino floor runs 24 hours a day with professional dealers across Baccarat, Roulette, Blackjack, Dragon Tiger, and Sic Bo. We partner with leading game studios to deliver high-definition streams with minimal latency — even on mobile data in Klang Valley or on fibre in Petaling Jaya. Dedicated VIP tables are available for Gold tier members. New tables are added regularly in response to player feedback.
Every account is protected by256-bit SSL encryption, two-factor authentication, and continuous fraud monitoring. Player funds are held in segregated accounts — separate from operational capital — so your balance is always accessible regardless of business circumstances. All RNG-based games are independently audited, with RTP figures published in our game library. We don't make security claims we can't back up.
Our three-tier loyalty programme — Bronze, Silver, and Gold — rewards consistent play with increasing cashback percentages, faster withdrawal processing, and dedicated account management at Gold level. Points accumulate on every RM10 wagered across all game categories and never expire while your account is active. Tier reviews happen monthly, so your status always reflects your recent activity — not a figure from two years ago.
Our live chat team is available around the clock — real human agents with an average first-response time under 90 seconds. They're trained to resolve account, payment, and technical issues on the first interaction, not pass you through multiple escalation ques. For responsible gaming matters, we maintain a dedicated support pathway separate from the general helpdesk to ensure sensitive queries are handled with the appropriate care.
What We Stand For
Our mission is straightforward: to be the most trusted and most capable online betting platform for Malaysian players. Not the biggest globally — the best locally. Every internal decision, every product update, and every hiring choice runs through that filter.
Below are the values that guide how we build, how we operate, and how we handle the moments that test us. They aren't marketing language — they're the standards we hold ourselves to internally, every day.
We will not sacrifice player trust for short-term acquisition metrics. If a promotion is misleading or a term is unclear, we fix it — even if it costs us sign-ups.
RTP figures, bonus wagering requirements, withdrawal timelines — we publish them clearly and don't bury critical information in dense legalese.
Responsible gambling tools — deposit limits, session timers, self-exclusion — are standard features, not hidden settings. We proactively encourage their use.
We ship product updates every two weeks based on player feedback. Our roadmap is driven by what players in Kuala Lumpur, Shah Alam, and Penang actually ask for.
We understand Malaysian culture, Malaysian payment habits, and the Malaysian sporting calendar. This isn't a global product localised — it's a Malaysian product first.
All games are independently audited. Bonus disputes are reviewed by a dedicated team with a48-hour resolution target. Every player gets the same fair treatment regardless of their bet size.
Our Journey
Every milestone below reflects a deliberate decision to prioritise player experience over speed of growth. We've taken the slower path — building infrastructure properly before scaling — because we believe that's the only way to earn lasting trust from Malaysian players.
Core betting and live casino infrastructure built. Malaysian-specific payment rails integrated — DuitNow, FPX, and e-wallet support established from day one. Soft launch to a closed group of early Malaysian players for live feedback.
Full sportsbook launched with dedicated Liga Super Malaysia markets alongside EPL and international coverage. Mobile optimisation completed. 24/7 live support introduced with Malaysian-first training protocols.
Three-tier loyalty programme launched. Gold tier VIP account management introduced. Cryptocurrency deposit option (USDT TRC20) added to meet growing demand from Malaysian crypto users. KYC process streamlined to under 24-hour verification.
Over 1,200 games, nine local payment methods, and a support team that resolves issues on first contact. The journey continues — with new game providers, enhanced responsible gambling tools, and expanded coverage of Malaysian sporting events on the roadmap.
Our Pledge
These aren't aspirational statements. They are the operational standards we commit to maintaining for every player on99myr, every single day.
For verified accounts using DuitNow or e-wallets. We monitor withdrawal processing times daily and flag delays to our operations team immediately.
Wagering requirements, min deposit, eligible games — all stated clearly at point of offer. We never change bonus terms retroactively after acceptance.
Deposit limits, session timers, and self-exclusion are accessible from every account — no support ticket required. For players aged 21and above only.
Identity verification for Malaysian players — using MyKad, Driver's License, or Passport — is typically completed within one business day after full document submission.
Regulatory Notice: 99myr operates under international online gaming licensing. Our licensing framework requires us to maintain segregated player funds, publish verifiable RTP data, enforce 21+ age verification, and maintain a responsible gaming programme. Malaysian users are responsible for understanding their local laws regarding online gambling. For responsible gambling support, please visit our Responsible Gambling page.
Ready to Get Started?
Experience online betting built for Malaysian players — local payment methods, competitive odds on Liga Super Malaysia and EPL, and a support team that's here whenever you need them. For players aged 21 and above only.
Play responsibly. 21+ only. Gambling can be addictive — know your limits.